Solar Detach Reset, a service provided by Solar Detach Pro LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at solardetachpro.com, use our services, or interact with us through any of our online forms, communications, or platforms.
By using our website or submitting your information through any of our forms, you agree to the terms of this Privacy Policy.
When you fill out a contact form, service request form, estimate request form, or appointment booking form on our website, we may collect your first and last name, email address, phone number (including mobile number), mailing or service address, and details about the service you are requesting.
When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device type, operating system, referring URLs, and pages visited on our site.
We may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns.
We use the personal information we collect for the following purposes: to provide and manage our solar panel detach, reset, and related roofing services; to respond to your inquiries, service requests, and estimate requests; to schedule and confirm service appointments; to send transactional and service-related communications, including appointment reminders, order confirmations, service updates, and account notifications via SMS/text message, email, or phone; to improve our website, services, and customer experience; and to comply with legal obligations and protect our legal rights.
By submitting a form on our website and checking the SMS consent checkbox, you expressly consent to receive transactional and service-related text messages from Solar Detach Reset (Solar Detach Pro LLC) at the mobile phone number you provided. These messages may include appointment reminders, appointment confirmations, service updates, order confirmations, and account notifications.
Message Frequency: Message frequency may vary depending on your service activity and interactions with us.
Message and Data Rates: Message and data rates may apply. Please consult your mobile carrier for details regarding your text messaging plan.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a final confirmation message, and you will no longer receive text messages from us. If you wish to receive messages again, you may opt back in by submitting a new service request form on our website with the SMS consent checkbox selected.
Help: If you are experiencing any issues with our text messaging program, you may reply HELP to any message you receive from us for more assistance, or contact us directly at Service@solardetachpro.com or (480) 270-2745.
Consent: By providing your phone number and checking the consent checkbox on our forms, you confirm that you are the owner or authorized user of the mobile device associated with the phone number provided, and you agree to receive text messages from us. Your consent is not a condition of purchasing any goods or services from us.
Carrier Liability: We are not responsible for any delays or undelivered messages resulting from issues with your mobile carrier or network.
Privacy: We will not sell, rent, or share your phone number or any personal information collected through our SMS program with third parties for their marketing purposes. Information collected through our SMS program will be used solely for the purposes described in this Privacy Policy.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as scheduling software, CRM platforms, and communication service providers. These providers are contractually required to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information when required to do so by law, or in response to valid requests by public authorities, such as a court order or government agency request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete personal information we hold about you, the right to opt out of certain communications, and the right to withdraw consent at any time. To exercise any of these rights, please contact us using the information provided below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Solar Detach Reset (Solar Detach Pro LLC)
515 E Carefree Hwy, Phoenix, AZ
Email: Service@solardetachpro.com
Phone: (480) 270-2745
