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Solar Detach & Reset Solar System Repair Solar Panel Removal Solar Panel Relocation Roof Replacement With Solar Insurance Claim Support

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Phoenix Scottsdale Mesa Chandler Tempe Glendale Tucson Flagstaff For Roofers
(480) 270-2745
Licensed Electrical Contractor • ROC #331356

Kayo Energy Customer? Get Your System Looked After Again.

Kayo Energy sold and installed solar across the Valley — and if you are reading this, odds are the phone number on your paperwork no longer reaches anyone who can help. Whatever became of the company that installed it, your system is still up there, still aging, and still yours. Here is how to give it a responsible party again.

  • We service Kayo-installed systems — every brand they hung, we are certified for
  • Equipment warranties are between you and the manufacturers — they usually stand
  • $199 diagnostic for a known problem; $299 written inspection for the full picture
  • Repairs carry our 10-year workmanship warranty going forward

Request Your Free Estimate

We respond within 1 business hour.

When the installer stops answering, do this

Solar panels on a tile roof in Buckeye, Arizona
The system does not care who installed it. It cares whether anyone is watching it.

Whether an installer formally closed, quietly wound down, or simply stopped picking up, the homeowner reality is identical: no service line, no workmanship warranty in practice, and a system nobody has looked at since the crew drove away. The playbook is identical too — and it does not require untangling what happened to the company. Your equipment warranties are manufacturer contracts: panels commonly 25 years, inverters and microinverters 10–25. They get exercised through certified service companies, and the diagnosis-and-labor side is what you hire.

Repairs we make carry our warranty — theirs is gone, ours is not

We are a licensed Arizona electrical contractor (ROC #331356), certified by Tesla, Sunrun, SunPower, SMA, SolarEdge, Enphase and APS. Work we do carries our 10-year workmanship warranty covering every nut, bolt and electrical connection we touch — so your system has a live warranty again, no matter what happened to the company that installed it.

Four steps for Kayo customers, in order

  1. Gather your paperwork. Contract, permits, interconnection approval, serial numbers, warranty registrations, monitoring logins. If Kayo never registered your equipment with the manufacturer, the documents you hold are how coverage gets established.
  2. Confirm the system is producing. Check the monitoring app against old utility bills. Orphaned systems commonly run degraded for months because nobody is watching.
  3. Get the condition on paper. A $299 inspection gives you a licensed contractor’s written record — the document every warranty claim, home sale or dispute starts from. Selling or in a dispute? The $500 tier adds a documented valuation.
  4. Give the system a new home for service. A one-off repair or the SolarCare Plan ($500/yr, two full visits) — either way, someone is responsible for it again.

The two questions Kayo customers ask us most

Questions we hear from kayo energy customers

Any licensed, manufacturer-certified service company — you are not tied to the original installer. We service Kayo-installed systems across Phoenix metro and Tucson: $199 diagnostic for a known fault, $299 written inspection for a full condition report.
The installer’s own workmanship warranty is only as good as the company behind it. The manufacturer warranties on panels and inverters are separate contracts and usually stand — a certified company verifies coverage from serial numbers and processes the claim.
Frequently yes — manufacturer portals (Enphase, SolarEdge and others) can usually be re-homed to the homeowner with proof of ownership, and we handle that during service. Where it cannot, independent monitoring ($799 installed) replaces it outright.
One written baseline: the $299 inspection. It documents production, roof penetrations, connections and ownership status once — the document every later claim, repair or home sale builds on. The SolarCare Plan then keeps the system checked twice a year.
No. Published prices are the same for everyone: $199 diagnostic, $299 inspection, $500 inspection-plus-valuation, SolarCare at $500/yr. Orphaned systems are half our service department — this is routine work, not a premium situation.

Where to go from here

Installer Out of Business — the Full Guide

The complete orphaned-system playbook.

Solar Inverter Repair

The most common failure, diagnosed and quoted in writing.

SolarCare Plan

Two visits a year, priority service, 10% off repairs.

Call Now Free Estimate