Titan Solar Power Customer? Your System Still Has a Home.

What Titan’s closure actually means for your system

When Titan shut down in June 2024, three things died with it: the workmanship warranty covering their installation labor and roof penetrations, their service department, and any support for scheduling, monitoring help or repairs. What survived: the manufacturer warranties on the equipment itself. Titan installed major-brand components on most jobs — commonly Enphase or SolarEdge inverter systems and tier-one panels — and those warranties are contracts between you and the manufacturer, typically 25 years on panels and 10–25 on inverters and microinverters.

The catch is that manufacturers process claims through certified companies, and diagnosis and labor are not free even when the part is. That is precisely the work our Service Department does daily — orphaned systems are roughly half of it, and Titan systems are a regular sight on our schedule.

Four steps for Titan customers, in order

1. Gather your paperwork. Contract, permits, interconnection approval, serial numbers, warranty registrations, monitoring logins. If Titan never registered your equipment with the manufacturer, the documents you hold are how coverage gets established.
2. Confirm the system is producing. Check the monitoring app against old utility bills. Orphaned systems commonly run degraded for months because nobody is watching.
3. Get the condition on paper. A $299 inspection gives you a licensed contractor’s written record — the document every warranty claim, home sale or dispute starts from. Selling or in a dispute? The $500 tier adds a documented valuation.
4. Give the system a new home for service. A one-off repair or the SolarCare Plan ($500/yr, two full visits) — either way, someone is responsible for it again.